Effective date: January 1, 2025
Slab Leak Laguna Niguel Pros respects your privacy. This policy explains what information we collect when you visit our website or call us for slab leak repair in Laguna Niguel, California, how we use it, and the choices you have. We keep it simple and we never sell your personal information.
Information We Collect
When you contact us, we collect the details you give us directly. That includes your name, phone number, email address, service address in Laguna Niguel or the surrounding area, and a description of your slab leak or plumbing issue.
When you browse our website, we automatically collect some technical information. This includes your IP address, browser type, device type, pages you visit, and the date and time of your visit.
How We Use Information
We use your contact details to schedule your slab leak inspection, send estimates, perform repairs, and follow up on the work we completed. If you call us at (949) 593-2386, we use your number to reach you about your appointment.
We use website data to improve our pages, understand which services people need most, and keep our site running smoothly. We also use your information to respond to questions, provide warranty support, and send service updates when you ask for them.
Cookies and Tracking
Our website uses cookies and similar tools to remember your preferences and recognize repeat visits. Cookies help the site load faster and let us see which pages are useful to visitors.
You can control cookies through your browser settings. If you disable cookies, some parts of our website may not work as well, but you can still call us for slab leak repair.
Analytics and Third-Party Tools
We use analytics tools to understand how people find our website and what they do once they arrive. These tools collect aggregated data and do not identify you by name.
We may also use third-party services for scheduling, mapping, or review collection. These providers only receive the information needed to perform their function, and they follow their own privacy policies.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors, and only as needed to serve you.
We may disclose information if the law requires it, to protect our rights or safety, or during a business transfer. In every case, we share only what is necessary.
Data Retention
We keep your contact and service records for as long as needed to provide slab leak repair, honor our warranty, and meet legal and accounting requirements. When that time ends, we securely delete or anonymize your information.
Website analytics data is kept for a shorter period and is used only in aggregate form.
Data Security
We protect your information with reasonable administrative, technical, and physical safeguards. This includes secure networks, restricted access, and encrypted tools where appropriate.
No method of transmission over the internet is completely secure, but we work hard to keep your data safe and review our practices regularly.
User Rights
You can ask us to access, correct, or delete the personal information we hold about you. You can also opt out of marketing messages at any time by telling us on the phone or by email.
California residents have additional rights under the CCPA, including the right to know what personal information we collect and the right to request deletion. To exercise any of these rights, contact us using the details below.
Children's Privacy
Our services are for adults and homeowners. We do not knowingly collect personal information from children under 13.
If you believe a child has given us personal information, call us at (949) 593-2386 and we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will post the new version on this page with a new effective date.
Please check back occasionally so you stay informed about how we protect your information.